Laptop microphone not working windows 8.1

Posted on 04.06.2018 by Jerica
I have checked the Device Manager and the microphone is enabled. I tried plugging in an external microphone, but all to no avail. When I plug in a headset, the microphone is recognized and I can use it. When I plugin an external headphones that includes microphone, it works.

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The Microphone Properties window will appear. Then, all of a sudden, I tried to call someone using Skype, and my microphone AND webcam both weren't working. Does anyone have any suggestions. However, when I plug in my higher end microphone, it is not even recognized. Click Properties to view and modify settings.